We want every part of your Scout Studios experience to feel seamless and supportive. Below you’ll find all the details on shipping and returns—so you know exactly what to expect at every step.
shipping
We currently only ship Australia wide – if you are overseas please get in touch via hello@scoutstudios.com.au and we will do our best to find an international shipping option if required.
returns
All retail sales are final. No refunds or exchanges on retail purchases, unless the item is deemed faulty. No refunds or exchanges will be issued due to change of mind.
If you do need to make a return please email us at hello@scoutstudios.com.au and we will provide you with return details.
contact us
Please contact us at hello@scoutstudios.com.au if you have any questions or concerns about Scout Studio’s Shipping & Returns Policy.